Refund policy

At Yum’s Choice, we strive to ensure your satisfaction with every purchase. However, if you receive a damaged or defective product, or if an item is not as expected, we offer a straightforward refund policy to address such concerns.

Eligibility for Refund:

  • You are eligible for a refund if you receive a damaged, defective, or incorrect item.
  • Refund requests must be made within 3 days of receiving your order.

Process for Refund:

  1. Contact Us: Please reach out to our customer support team within the specified timeframe, providing details and evidence (such as photographs) of the issue with your product.
  2. Evaluation: Our team will review your request and assess the condition of the item.
  3. Confirmation: Upon approval, we will confirm your refund and provide instructions for returning the product.

Conditions for Refund:

  • Refunds will be issued for the cost of the product only; shipping charges are non-refundable.
  • The item must be returned in its original packaging and in the same condition as when you received it.
  • We reserve the right to refuse refunds if the item is found to be damaged due to misuse, negligence, or improper handling.

Refund Processing:

  • Refunds will be processed within a reasonable timeframe after we receive the returned item.
  • The method of refund will be the same as the original payment method used for the purchase.

Exceptions:

  • This refund policy does not apply to items that have been used, opened, or consumed.
  • Custom orders or personalized items may not be eligible for refunds unless they are damaged or defective.

Contact Information: If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at yumschoice@gmail.com

By shopping with Yum’s Choice, you agree to abide by the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.

Thank you for choosing Yum’s Choice for your natural honey needs. We appreciate your trust in our products and services.

 
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