At Yum’s Choice, we strive to provide our customers with the best quality products and services. Each item is carefully inspected and securely packaged before shipment. However, if you receive a defective or damaged product, we are here to assist you with the return process.
Return Conditions
Eligibility for Return:
- The product must be in its original condition and packaging.
- The product must be unused and unopened.
- Returns must be requested within 7 days of delivery.
Proof of Defect/Damage:
- To initiate a return, please provide photographic or video evidence of the defect or damage.
- Send the evidence to our customer service team via email at [customer support email] or through our contact form on the website.
Return Process:
- Once your return request is approved, securely pack the product in its original packaging.
- Ship the product back to us using a reliable courier service. The return shipping address will be provided by our customer service team.
Refund Policy:
- After receiving and inspecting the returned product, we will process your refund.
- Refunds will be issued through the original payment method within 7-10 business days.
- Please note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., defective or incorrect item).
Important Notes
- We do not accept returns for products that have been opened or used unless they are found to be defective.
- In case of any disputes, Yum’s Choice reserves the right to make the final decision on the return and refund process.
- For any further assistance, please do not hesitate to contact our customer service team at info@yumschoice.com
Thank you for shopping with Yum’s Choice.